Refund Policy

Last updated: January 2025

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for all subscription plans. If you are not completely satisfied with Image to Text, you can request a full refund within 14 days of your initial purchase.

How to Request a Refund

To request a refund, please contact us at:

• Email: support@imagetotext.app

Please include your account email address and the reason for your refund request. We aim to process all refund requests within 5-7 business days.

Eligibility

To be eligible for a refund:

• Your request must be made within 14 days of your initial subscription purchase
• This is your first refund request for our service

Subscription Cancellations

You can cancel your subscription at any time through your account dashboard. When you cancel:

• You will continue to have access until the end of your current billing period
• No further charges will be made to your payment method
• Partial refunds for unused time are not provided for cancellations made after the 14-day guarantee period

Exceptions

Refunds may not be granted in the following cases:

• Violation of our Terms of Service
• Abuse of the refund policy (e.g., repeated subscription and refund requests)
• Requests made after the 14-day guarantee period

Processing Time

Once approved, refunds will be processed to your original payment method within 5-10 business days, depending on your payment provider.

Contact Us

If you have any questions about our refund policy, please contact us at support@imagetotext.app.